Product Overview
ProTek Ultra for TriCaster 2 Elite - 1 Year Coverage
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Support you can rely on; from a name you can trust.
ProTek offers customers support over 4 tiers; Basic, Standard, High and Ultra. Choose a tier that provides the right support for you, at the right time. Each tier covers elements of Warranty, Support, Software Maintenance and Extended Services.ProTek Ultra tier subscribers receive the most comprehensive and responsive benefits of the entire program. Not only do subscribers receive the full complement of ProTek benefits afforded to other tiers, but there is also unparalleled service offered as part this highest support level including:
- Extended hardware warranty with advance parts replacement
- Dedicated technical issue assistance
- Receive 75% off all NewTek University online classes
- Parts and Spares guaranteed availability - Advance shipping + trade in program available
- Ultra-level prioritized support case handling
- Written status report / root cause analysis
For more information on the NewTek ProTek Ultra for TriCaster 2 Elite - 1 Year Coverage, click here!
Warranty Information
NewTek offers a limited one-year hardware warranty on all its video products. For more information about the specific warranty covering your NewTek product, please refer to the warranty provided with your product.
