Contact Us

Product advice, sales and general enquiries

Talk to the team that knows the technology

OnAir supplies specialist broadcast, production and professional AV technology, backed by practical product advice, responsive order support and local technical expertise.

Start an enquiry Get product support

From question to delivery

01 SelectMatch the right product to the requirement.

02 SupplyQuote, source and coordinate your order.

03 SupportHelp with products, warranties and next steps.

Tell us what you need

Sales and product enquiries

Share the product, application, quantity or timing you are working with. The more context you provide, the faster we can route the enquiry to the right person.

Product selection and compatibility advice
Pricing, formal quotes and availability
Shipping, order status and pickup coordination
Commercial and government purchasing enquiries

Already own the product? For firmware, manuals, warranty or technical assistance, use the dedicated OnAir support page so your request reaches the support team directly.

Send an enquiry

Complete the form and the OnAir team will respond as soon as possible during business hours.

Contact the right team

Prefer to call or email?

Choose the contact route that best matches your enquiry.

Pricing, quotes and product advice

For product recommendations, stock questions, pricing and formal quotations.

sales@onair.com.au +61 2 8882 7766

Orders and shipping

For order progress, dispatch, delivery questions and arranged warehouse collection.

store@onair.com.au +61 2 8882 7766

Support contract customers

Priority assistance for customers with an active OnAir support contract.

support@onair.com.au 1300 665 995 Open the support page

Hornsby warehouse

Pickup by prior arrangement

Collection must be arranged and approved before arrival so we can confirm your order is ready.

OnAir Solutions

Unit 12, 6 Leighton Place
Hornsby NSW 2077
Australia

View location in Google Maps

Contact the orders team before travelling to arrange a suitable collection time.

Business hours

Monday to Friday	8:30 am to 5:00 pm
Saturday	Closed
Sunday	Closed

Need support for an existing product?

Find brand support links, firmware resources and the OnAir service enquiry form in one place.

Visit product support

Got a question? Send it to our team now!

This form is for general sales & product enquiries. For help with products & orders, see the support page, or the contacts below.

Prefer to call, email or chat?

We encourage you to call, email or live chat for any questions. We try to answer as quickly as we can (during Sydney business hours).

Contacts

Enquiry Type	Email	Phone
Pricing, Quotes, General Help	sales@onair.com.au	+61 2 8882 7766
Order & Shipping Enquiries	store@onair.com.au	+61 2 8882 7766
Support Contract customers	support@onair.com.au	1300 665 995

For Live Chat see the pop-up on the bottom of this page.

Pickup Information

Pickups from our Sydney warehouse must be arranged and approved before being available. Pickup option can be selected in the shipping section at checkout.

Pickup hours

Day	Hours
Monday	8:30 am - 5:00 pm
Tuesday	8:30 am - 5:00 pm
Wednesday	8:30 am - 5:00 pm
Thursday	8:30 am - 5:00 pm
Friday	8:30 am - 5:00 pm
Saturday	Closed
Sunday	Closed

Address

U 12, 6 Leighton Place, Hornsby NSW 2077 Australia