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Contact Us

Got a question? Send it to our team now!

This form is for general sales & product enquiries. For help with products & orders, see the support page, or the contacts below.

Prefer to call, email or chat?

We encourage you to call, email or live chat for any questions. We try to answer as quickly as we can (during Sydney business hours).

Contacts

Enquiry Type Email Phone
Pricing, Quotes, General Help sales@onair.com.au +61 2 8882 7766
Order & Shipping Enquiries store@onair.com.au +61 2 8882 7766
Support Contract customers support@onair.com.au 1300 665 995

For Live Chat see the pop-up on the bottom of this page.


Pickup Information

Pickups from our Sydney warehouse must be arranged and approved before being available. Pickup option can be selected in the shipping section at checkout.

Pickup hours

Day Hours
Monday 8 am - 5 pm
Tuesday 8 am - 5 pm
Wednesday 8 am - 5 pm
Thursday 8 am - 5 pm
Friday 8 am - 5 pm
Saturday 8 am - 4:30 pm
Sunday 10 am - 4 pm

Pickups are available some public holidays, but your order must be processed on a business day.

Address

50 Carrington Road, Castle Hill NSW 2154 Australia