Support

If your company has a support contract for the product or service, please use one of these priority options:

• Call the support hotline 1300 665 995
• Log a case via our support portal
• Email support@onair.com.au

For all other help with products, advice, shipping, or returns:

• Call the sales office on +61 2 8882 7766 (business hours)
• Use the Service Enquiry form below
• Email for product & order enquiries - sales@onair.com.au
• Email for returns & other assistance - service@onair.com.au
• Live Chat

We always try to solve your problem on the spot, but we may need to escalate your issue to another staff member, supplier or manufacturer. In such a case, we will ask you to email us the specifics of the problem along with pictures and screenshots.

Please also see our returns page for more information on warranty, major problems and refunds.

To contact our team for help with your product or order, please complete as much information in this form.