Product Overview
ProTek Ultra for TriCaster TC1 - 1 Year Coverage
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Support you can rely on; from a name you can trust.
ProTek offers customers support over 4 tiers; Basic, Standard, High and Ultra. Choose a tier that provides the right support for you, at the right time. Each tier covers elements of Warranty, Support, Software Maintenance and Extended Services.ProTek Ultra tier subscribers receive the most comprehensive and responsive benefits of the entire program. Not only do subscribers receive the full complement of ProTek benefits afforded to other tiers, but there is also unparalleled service offered as part this highest support level including:
- Extended hardware warranty with advance parts replacement
- Dedicated technical issue assistance
- Receive 75% off all NewTek University online classes
- Parts and Spares guaranteed availability - Advance shipping + trade in program available
- Ultra-level prioritized support case handling
- Written status report / root cause analysis
For more information on the Vizrt ProTek Ultra for TriCaster TC1 - 1 Year Coverage, click here!
Warranty Information
Vizrt Support Services
More than support! With Vizrt Support our experts are ready to help, 24/7, in over 30 languages around the world. Vizrt Support provides media companies long-term peace of mind for their investment, including access to the latest software versions, access to the Vizrt Support Portal and Knowledge Base, and a support team to address any issues that may arise.
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